21:55 18 Jan 23
Lano Equipment’s mobile service came to my location and found the problem with my Bobcat S300 very quickly and efficiently! The service technician was very friendly, knowledgeable, and had my skid repaired and operating correctly in minutes of finding the issue. Thank you so much!Matt Jurgensen
17:05 09 Jan 23
Amazing service. Mike helped me out same day service. Very fair price and great quality product.
16:40 07 Dec 22
I was looking for tire trailer bolts today I don't know the name of the guy but he help me. in less than 5 minutes I was out with bolts thank you
00:55 26 Nov 22
Great equipment and staff!
21:52 05 Oct 22
You will not find customer service better than these guys. Just last night I had an error code come up on the machine I purchased from them this year. Not the end of the world, but I did want it fixed. So I text my sales guy, knowing it was after hours, John fired A text back instantly saying Jay would be on it 1st thing. How outstanding is that?!? Not only did Jay set up a Service technician to fix it, he had that done before my 1st cup of coffee. Adam showed up Ahead of time and knew exactly what he had to work on, he also had the right tools and parts to do it. Jay also stopped by to make sure I was happy with everything and if I needed anything else… these kinda guys and this style of customer service is a dying Art, but not with this team…. Thanks gentlemen!
13:30 01 Oct 22
Growing up near Anoka, Lano has been off community staple for as long as I can remember! Great service, great people, great products!
21:56 28 Sep 22
Great customer service. I bought a QH10 for my tractor at a great price. It was shipped the same day with tracking and received in 2 days.Thank you
15:01 11 Sep 22
I am not in the market for new equipment now but I will buy it from them when I am.
15:17 06 Sep 22
Bye far the greatest heavy equipment retailer and for service!! Talk to Steve or Ryan. Fantastic communication and work. They have been so helpful, I go back time and time again.
20:25 31 Aug 22
I purchased a new 853 skid steer from Lano of Anoka in 1995The interactions I had back then were very good. I only dealt with the service department a couple times for minor issues with positive results. I know live 275 miles from Lano. I’ve lost faith in the bobcat service close to where I currently live. So 27 years after my purchase I figure I’m going to have to make the trip to LanoFor an issue that I could not resolve. I called Lano service department to make an appointment for my problem, I explained my situation and the distance to bring machine in. Rather than make ã appointment$$$ he said he’d get someone on the phone that knew more about my 853 I’m guessing somebody like me OLD.In a very shot time I was speaking with Jay. After a short description of the issue Jay suggested what I try. Then he said if that doesn’t work “call me back” I did call him back. Thank you JayHis experience, professionalism and willingness to help, asking nothing in return is one of the reason I see so many positive reviews. Thank you Lano for valuing your employees and customers ahead of $$$
23:25 30 Aug 22
No second guessing with them they know there business.
14:25 08 Aug 22
Have bought equipment & rented equipment from Lano........ and asked many questions of their staff........these folks at Lano are great to do business with! They treat their customers quite well!
19:02 17 Jun 22
Fantastic shop, very accommodating, good prices!
03:08 23 May 22
Delt with Randy for an out of state purchase of a Felling FT 50 LP3 trailer. Easy to work with, communication was good, and the sale price was better than my local dealer. Good doing business with them.
10:58 17 May 22
excellent business, very good service, variety of spare parts for machines. very fast repairs the best .100%👍👍👍
12:53 11 May 22
Lano Equipment Anoka is hands down the most professional equipment dealer in the state. Their mobile service department is awesome to do business with, they are quick to get out to you, and timely in diagnostics. The trucks are well equipped with anything the tech needs to get you work done. Call them for any of your equipment break downs. Jay will get you taken care of!
14:14 10 May 22
Had a broken down Toro riding mower. Called Jay from Lano mobile repair and he was very quick to respond and get a repair person on the job. I Left it my driveway, and they came out and got it fixed quickly and affordably.Highly recommend!
13:42 09 May 22
Publicly accessible heavy equipment rental. Wide selection with Friendly and knowledgeable staff.
18:37 07 May 22
Helpful and Friendly service. Good selection of Stihl products. And a easy place to find. Thank you.
16:16 01 May 22
Great folks. Been doing business with them for 35years. They are the best .
Charles Cooke J.
20:03 25 Apr 22
Friendly and knowledgeable sales person explained all the features of my Toro Timemaster 30" lawn mower, electric start. This was the only place I could find it in stock.They put it together, gased it up...full tank, then started it to make sure it was ready to go, and helped load it into my truck. Would a big box home store do this for you? I don't think so.
02:13 15 Apr 22
Randy, in sales, has gone above and beyond so many times. He is honest and very knowledgeable. Lano is a good company, but Randy makes it a great one.
23:18 31 Mar 22
If you’re looking for a machine, stop here, you’ve found the right place. Mike and Jeff went above and beyond to take care of our family. We honestly haven’t encountered customer service of quite this type ever before!Chris and Laura Fox
14:12 25 Mar 22
I have been dealing with Lano since 2013 and the sales team and service guys are great. Jay in service has gone above and beyond to help.
19:55 17 Mar 22
Item arrived well packed, promptly and exactly as described. Thank you for such awesome service!
Tanner's Mowing and More, L.
15:46 03 Mar 22
Joel is great to work with. Definitely will be reaching out to them in the future for my equipment and attachment needs.
15:51 16 Feb 22
I live in Ohio and ordered a Toro snowblower from Lano Equipment in Minnesota The snowblower arrived in a timely manner in perfect condition. I was kept informed by Gary Lano of each step of the process from order received to shipping and delivery. Thank you to everyone involved for your care and diligence in properly preparing, shipping, and delivering my order, I sincerely appreciate everything.Rob E.
20:20 08 Feb 22
Quality equipment and unsurpassed service. Joel is a peach ... knowledgeable, personable, funny and caring about his customers.
Black hills metal B.
03:44 04 Jan 22
Awesome customer service! I purchased a snow plow sight unseen, drive up from SD and they even had a guy willing to come back 2hrs after closing to load me up so I could get back on the road. Will most def consider them when it’s time to buy more equipment.
02:05 20 Dec 21
Lano Equipment completely covers the discovery / purchase / delivery journey with great customer service. A highly knowledgeable, competent, and congenial family-owned / operated business. Decent inventory & competitive pricing. I will frequent again!
12:42 09 Dec 21
Very good and intelligent people a lot of stock on hand great place to buy equipment
22:32 30 Nov 21
Andrew is great! Always super helpful and quick, keep up the great work!
13:22 21 Nov 21
Came in they had a saw I could not find anywhere else for the last 16 months . Didn't get asked a million questions and no one tried to up sell me. Straight forward great service and professional. Will make this my go to dealer for my needs going forward.
23:57 19 Nov 21
Dave in parts is a true parts professional. He has been getting me the right parts for over 30 years
16:03 13 Nov 21
Lano, there is a lot of equipment there! good people... a Great company there's people all over the inside of the store clearly marked stations for customer service to take care of you & your needs. I highly recommend stopping by this store and checking out their inventory. Our company has been doing business with Lano for over 20 years. We stay with them because they are good and more than fair. Shwaders Joe
00:31 04 Nov 21
We bought a multi- force for the winter John got it done in no time we had a great experience. Nice friendly folks there. Its the oldest bobcat dealer in the world with the nicest folks
12:17 22 Oct 21
I generally repair all of my equipment myself, but this job was a little too much...Anyway they did a great job and in my opinion, a very fair price...Not like a usual bend over dealer deal. Very happy and my skiddy is back in business!
19:36 13 Sep 21
Randy was very friendly and helpful. Purchased one new and a used skidloader attachment.
21:40 29 Aug 21
Excellent service here thank you lano
15:56 08 Aug 21
I was very surprised how personable, quick, and well they fixed my trailer. It looks like new after I bent the dump trailer door hinge.
20:36 06 Aug 21
Friendly, knowledgeable, staff.
23:04 05 Aug 21
The gentleman at the parts area was super smart and helpful. Was a great experience, having someone that knows more then just selling you parts. Thanks.
18:30 31 Jul 21
Good people yo deal with!
18:15 23 Jul 21
Awesome sales team. They let me know what they had in stock and alerted me when new inventory arrived. Very fast in paperwork and was able to pick up my trailer at short notice. Very kind and was treated very nice. Thanks
02:06 11 Jul 21
Something for everyone there😀
00:19 25 Jun 21
Fair prices. Good service
18:26 21 Jun 21
Staff was great, able to quickly get the part I needed and go about my day.
03:49 11 Jun 21
Good quality business and they know there stuff.
15:12 27 May 21
Got brand new equipment delivered and it rained the next day, jeff with rentals took care of us and extended our week. They were great to work with on our last project aswell.
00:01 25 May 21
My Kubota X1100C is now in top shape due to perseverance, grit, and determination of the General Manager Dan and his great service department. Once a major problem was discovered with our X1100C Dan and his staff resolved the issue that would have forced me to sell this machine. Gordo the delivery professional deserves a big thanks as well due to his unsurpassed customer service and friendly attitude. These guys are so busy with big customers I find it hard to believe they took care of me (retired) so well I can't make this review as good as it needs to be for these guys so Thank You Lano Anoka!
22:55 20 May 21
Great group of guys here.
23:58 16 May 21
Right now this place is swamped but they had what I was looking for to see.
11:13 15 May 21
Great prices and quality service. Riley was great to work with!
01:56 01 May 21
Not only do they have a great selection of products, but the team was awesome to work with while purchasing my Bobcat.
21:22 29 Apr 21
Very very very Nice People
01:05 17 Apr 21
Best place to buy STIhl equipment
22:27 31 Mar 21
The people here are great!
15:36 22 Mar 21
All I can say is outstanding customer service by all. I purchased a used machine from Dan and he never once made me feel like I was wasting his time. Very helpful from start to finish. Great attention to detail and great communication through the whole process. One of the Technicians even filled the tires on my trailer for me with no hassle. Thank you all and I will be back.
02:37 14 Mar 21
It's the place to go for subcompact tractors.
22:05 11 Mar 21
Very professional, excellent service. I would highly recommend!
17:31 06 Feb 21
Mark was awesome. Got axle seals pressed on for me last minute in a Saturday. Definitely helped me out in a pinch and earned my service in the future.Thanks guys,Dan
22:45 16 Jan 21
Very happy with the sales department (Riley Ness) in the purchase of our new E63. Riley was great to deal with and made our business smooth and enjoyable. Highly recommend!
00:41 03 Jan 21
Well organized associated, knowledge people 👏 👌
Zachary Shafranski (.
07:56 01 Jan 21
Been renting from Lano Equipment for many years. They are fair, reasonable, helpful, and have an impressive variety of quality equipment.
02:16 16 Nov 20
Fast service turn around parts reasonable priced.
15:19 10 Nov 20
they services department was very fast about getting back to me about what was wrong with my bobcat. i would highly recommend them.
23:26 27 Oct 20
Helpful, friendly, knowledgeable staff, competitive pricing, good service!
20:23 24 Oct 20
Hands down best customer service of any business. Gary Lano makes his customers feel like family and treats them with warmth and integrity. Best service and best prices. We will never buy anywhere else!
23:03 23 Oct 20
It's been 20 years since I was in a Lano's Bobcat dealership and the same ole friendly face of Gary Lano was in his office and he remembered me! So Awesome we talked shop and Bobcats and I purchased some parts from the best people in the business! Cant wait to see Rodger and Joe down in,Shakopee! Thanks guys never missed a beat!
01:28 17 Oct 20
Amazing and friendly service highly recommend
22:52 05 Oct 20
Very friendly staff great information spent time with me helping me understand the equipment!
23:09 22 Sep 20
These are my people they sold me my BX 2680 they're alway helpful and very friendly even when its busy
17:48 12 Sep 20
Great customer service. Always friendly and helpful.
17:35 12 Sep 20
Mike assisted us on the purchase of a Kubota side by side.
22:40 21 Jul 20
Friendly and helpful sales staff.
21:25 16 Jul 20
I just bought a mower from here through a salesman named Josh. He was awesome to deal with. Extremely knowledgable on the Toro product line as well as just good common sense kind of guy. So glad I went with a local shop and one that puts the customer first.
23:57 02 Jul 20
Very informative and helpful with the item that we needed and bought. Mike was and is very helpful. Love it.
18:00 19 Jun 20
Parts depth great, with help to show parts break downs with no questions wanting to make sure they had the right break down.
16:06 15 Jun 20
Great service and broad chainsaw selection.
23:43 26 May 20
They always have what you need
20:47 19 May 20
Great folks and great service
23:05 23 Apr 20
These guys and gals are experts. Excellent value, knowledgeable staff, and white glove service. I will never buy Stihl, Toro, Kubota, or Bobcat anywhere else. Bought my new Toro mower, along with a box of all the normal maintenance supplies with just a phone call and a couple of emails. They installed all the custom options I needed and delivered to my doorstep! Delivery driver gave me a 2-minute overview of how to properly operate it and I'm good to go/ready to mow. This would never happen at a "BIG BOX" store. Thank you, Gary... You and your team are the BEST of the BEST!
02:45 31 Mar 20
Great customer service. Ask for Scott isca straight shooter and will get you in the right direction. Parts counter personnel are good, always willing to educate if needed.
21:18 18 Mar 20
Awesome! The guys fixed our trailer for us when we picked up our backhoe. Thank God because the trailer was smokin. Now thats what I call going above and beyond for tour customers! Thank you all you guys at Lano.
01:19 18 Mar 20
Good selection of equipment and very helpful staff.
15:34 14 Mar 20
Had to pick up some parts for the bobcat and Tom was a big help.
21:57 02 Mar 20
About a month ago I rented a skid from Lano, as always Rob was amazing to work with, found me what I needed and out the door I went to go work. Next day driving up there to return the equipment my truck started gelling up. Rob called wondering where I was because a customer was waiting for the the trailer that I had. I explained the situation and he was more then understanding. I got my truck started again and limp it to the parts store bought filters and 911. I continued to Lano at about 15mph. I finally made it there and apologized. Again Rob said its no big deal. Now im supposed to be leaving on a fishing trip and did not want to lay in the cold replacing filters. Dan in service had one of his guys pull it in the shop and get me on the road. I would give these 2 10 stars if available. Keep up the good work boys!
01:17 13 Feb 20
As always, excellent help at the parts desk. Very knowledgable staff. I highly recommend them.
00:51 01 Feb 20
Just bought it and I already put it to use it work great
20:38 26 Jan 20
Jim in the parts department was very helpful in my parts need to repair my BX snowblower. He got the parts timely and the whole parts department was very friendly.
03:24 07 Jan 20
Great service department!!!
04:39 27 Dec 19
These guys are top notch and their tractor implements are very reasonable.
21:52 04 Dec 19
Very knowledgeable and helpful.
21:20 26 Nov 19
Great selection, great staff
02:03 12 Nov 19
These guys are top notch Mike will get you anything you need well Dan and service will take care of any other need you have between these 2 guys you need not go anywhere else
12:16 28 Oct 19
They've always treated me great had product I need in stock great rental staff
14:26 21 Oct 19
I had forgot to rent equipment for a project, messaged lano and they were able to not only get me what I needed, but was able to rent me something better for what I needed, for the same price. Great experience with the dropoff and pickup of equipment. Will def use them again.
22:44 04 Oct 19
Great dealer. Easy to work with. Smooth transaction. Thanks!
19:01 21 Sep 19
Top notch service. Very easy to work with. Thanks Randy and staff!
13:00 13 Sep 19
Best in the Business! Great company to work with!
19:58 30 Aug 19
Thanks. Nice work. Good heavy equipment.
17:53 21 Aug 19
Im a delivery driver that deliverd . Service was Johnny on the spot to accept 3 vehicles off property in 11min.
02:46 17 Aug 19
Got me a skid steer and an apple saw when I needed it...what more can I ask for. Although it is no "Niebur Tractor"!
13:00 15 Aug 19
Good place to go if you're looking for equipment or attachments, have bought sold and traded equipment and attachments to lano for many years. Have really only dealt with the Anoka store and everybody seems to know what they're talking about there. Good service departments gets your equipment in-and-out fairly Timely matter
16:09 30 Jul 19
I'm very happy with the service and communication provided by Brandon. Everything was done when he said it would be and they only did work that needed to be done. I highly recommend Lano!
17:10 29 Jul 19
I just purchased a Bobcat Remote Control T190 Toy for my son's 10th birthday and John was very helpful over the phone . Thank you so much !
17:21 13 Jul 19
Sales rep. Larry was very knowledgeable and personable. Enjoyed working with him. Friendly people in general.
14:57 13 Jul 19
Knowledgeable people great service
01:44 29 Jun 19
Great staff and excellent sales Dept.
19:49 28 May 19
Great spot for service & parts!
03:56 24 May 19
Great operation! Knowledgable staff and a fun environment! Nothing but good things to say about Lano.
03:55 09 Apr 19
More than just equipment, parts, chainsaws lawn equipment,knowledgeable, helpful, friendly
09:29 29 Mar 19
Very nice people to work with
23:05 27 Feb 19
Bought my bobcat here years ago and they service it and keep it in top condition for me.
04:01 26 Feb 19
Only place around that had the Toro snowblower I wanted in stock. Gave me a better price than anywhere else and the staff was super helpful and friendly. I will be buying my lawn mower there this spring. I don't even care to shop around after the experience I had with the guys at Lano in Anoka! No need to go anywhere else for equipment.
21:25 19 Feb 19
Very happy with their services!
15:13 13 Feb 19
The recent combination of cold weather and bitter cold brought us to a day last week-end where our Kubota tractor was just not running very smoothly (apparently because we did not have winter fuel mix in it). I called Ryan in the service department on Monday morning-most likely along with many other customers- and in a matter of two days he was able to have the tractor picked up, repaired, and returned to us. Great great service Ryan- Thank-you!!
20:14 06 Feb 19
Josh showed us excellent customer service when we were there buying our equipment. Brandon also jumped in and helped. They showed great service that is rare to find now a days, but how it should be!Thanks Guys! Design Electric
23:18 30 Jan 19
Very knowledgeable and helpful people. Great customer service.Dave is a great salesman and they always put your needs first and offer great advice and help you get everything you may need in one stop.
19:09 04 Dec 18
knowledgeable and very friendly staff.
00:58 29 Nov 18
Took care of my needs. Very good service.
15:50 25 Oct 18
The team at Lano continually go above and beyond to make sure their customers are satisfied. As owner of a commercial lawn/landscape/snow business, I've worked with them for many years and I wouldn't recommend anyone else above them.
Jay bird G.
22:50 14 Sep 18
Great service on my lawnmower.
06:17 30 Aug 18
Always friendly and helpful when ever I need a part or have to leave something for repair. I'm glad to have them so close.
02:07 24 Jul 18
Been doing business with Lano for 3 years now and they have always been great to work with. Dave Underwood is a very knowledgeable and no pressure salesman. Dave always looks at the customers best interests and not what’s the best sale for the business like most places pushing you into something you don’t need. But what’s impressed me the most after a small mishap in the service department on a key piece of equipment for my business. These guys went above and beyond to make things right and make sure I was well taken care of and Dave made sure things were handled quickly and professional. Lano all I have to say is it’s been a pleasure working with you. Good service is hard to find now adays and even harder to find a company who stands behind there work.
13:34 11 Jul 18
Just bought a new Toro Zero Turn mower and couldn't be happier. Gary and the crew are always very accommodating and knowledgeable. The new mower is even better than my previous Toro. Thanks!
19:49 11 Jun 18
Purchased and rented tons of equipment from them over the years. Service dept has also been excellent for us. Without exception, I enjoyed working with every person at the Loretto location!!!
02:17 10 Jun 18
They seem to always have my best interest in mind. I don't ever feel "small" like some of the other dealers in town made me feel. They have taken outstanding care of my equipment needs! Way to go Lano!
00:59 07 Sep 17
Purchased my first machine (2014 S570) in Loretto a couple weeks ago and it was a great overall experience! My salesman Randy, was the only person willing to put in the work to listen to what I wanted and to locate a machine that fit my tight budget and needs. I spoke with several others across the metro. He was patient and fantastic about answering questions. I was given a 30 day warranty with the unit and I of course picked the unit apart with a fine tooth comb. Jeff in the service department was understanding and had my machine back on the trailer same day. I'm very impressed with the sales and service at Lano in Loretto! I'll be back soon for a snowblower as well as in a few years when I trade up. Thank you guys!
14:18 15 Jul 17
Very friendly service. The employees are very kind. There is also a dog which is pretty neat.
12:03 19 Jun 17
Have rented from Lano a couple of times and Bill there rental manager is the BEST... There is no other place I would use.
17:35 22 Aug 16
I have purchased several items from Lano and the service is great! Bought a large Virnig snow pusher for a skid steer and a toro zturn mower. Always professional! Talked to the owner last time and very nice down to earth person. Have also had a Kubota sub cut tractor services and maintained there and was happy with that as well. They were also the best price in town on the equipment I bought. I was thinking about trading in the kubota and knew I would get less than selling it on my own and Gary suggested consigning it and letting them sell it. They picked up the kubota at the same time they dropped off the new mower. No charge for delivery of mower or pickup!
02:00 13 Aug 16
Very nice working with Gary at Lano Equipment. They thoroughly explained the equipment we were buying and understood our needs. The Toro ZTR mower we bought is a dream. It mows beautifully and after a bit of a learning curve, it's easy and fast to use. Lano delivered it minutes after we bought it and made sure it was full of gas. Everyone we worked with was knowledgeable and kind and treated us with respect. Can't say enough good things about Lano Equipment.
12:06 21 Jul 16
Have brought my skid loader in for repairs couple times with good service. Rented stump grinder last week and my trailer didnt work to haul.. They provided trailer free of charge as well as fixed my trailer crank which was broke by the time I returned stump grinder.. Bill in rental set me up and was very helpful and friendly and same with the entire staff. thanks for the great service!
17:10 16 Jun 16
I can't comment on buying equipment from them but the parts and service folks have been great to work with. Very knowledgeable and willing to answer questions and give advice. I would highly recommend them for service and parts.
16:07 08 May 16
I have purchased, rented and had items repaired over last 8 years. I have recommended them several times. It's nice to rent equipment that is well maintained and works properly. I have rented a few places where that isn't the case. Gary has always been responsive to questions during and after hours.
13:38 26 Oct 15
I had a great buying experience with Lano Equipment. I found them with a Google search and happy I did. Due to issues with online ordering, I was contacted during off hours by presumably their owner (his last name was Lano). He promptly ordered my lawnmower from Toro, and had it shipped, set up, and ready for pickup in just 4 days. Throughout my interactions with Lano, I can tell they are focused on the customer. Thank you.